Terms and Conditions

The Dirranbandi Motor Inn Terms and Conditions are set out for the safety and comfort of all guests staying. Failure to adhere to the terms and conditions may result in cancellation or eviction of your reservation. These terms and conditions apply to bookings made with us via, phone, email, in-person or online. Please read all terms and conditions carefully. 

 

All personal information collected from you is maintained securely and is for the purpose of maintaining a guest register, for fire safety reasons, for accounting and billing purposes and to market our services to you. We will not make this information available to any third party without your consent, except where required by law or to enforce our collection of amounts owing by you. If you do not provide us with this information, we may be unable to provide you with accommodation.

 

PRICES: All rates quoted are in AUD and inclusive of GST (Goods and Services Tax). All prices are subject to change.

 

PAYMENTS: All payments are to be finalised on arrival at the motel. Most major credit cards are accepted.

 

CREDIT CARD/BOND: Entry to the Dirranbandi Motor Inn is conditional upon the supply of a valid credit card and/or bond money, driver’s licence and vehicle registration. If during the course of the guests/and or visitors of the guest’s stay, any additional fees chargeable become apparent, the guest’s account/credit card will be charged an amount appropriate to the expense. In the case of a bond, the bond funds will be held until such time that all costs associated with the said expense are recovered. Please see ‘Fees Chargeable’ for possible (but not limited to) charges.

 

NO PETS/ANIMALS OR SMOKING IN ROOMS

 

FEES CHARGEABLE: Additional fees chargeable to a guest’s account may include, but are not limited to: smoking in rooms (all rooms are non-smoking), room degradation (such as vomit, bodily waste, pet/animals in rooms, general damage, excessive cleaning and rubbish), stolen or damaged room items (such as towels, toasters, tv’s etc), or any problem that results in the room being un-saleable for the following night/s. 

 

CHECK IN: Check in is from 2 pm. If you require earlier entry to your room, please contact reception to make arrangements. Early check in is subject to room availability.

 

CHECK OUT: Check out is strictly 10 am. Please contact reception to check availability for a late check out. Additional fees may apply.

 

OCCUPANCY: Occupancy commences and ends on the dates shown on your booking. Regardless of your length of stay, there is no tenancy or other rights created under any laws. We grant you a stay in our rooms for the occupancy period stated.

 

MAXIMUM OCCUPANCY: Only the number of people listed on the booking or check in registration form may stay in the unit overnight. You will be advised of the maximum occupancy per room. Any extra people will be asked to leave. Due to law and fire and safety regulations, only the maximum occupancy is allowed.

 

KEYS: You agree to return the key for the room to reception at the time that you depart or leave the key locked in your room if you depart early. You agree to pay associated charges for the replacement of keys/locks should you lose or fail to return the key.

 

NOISE & BEHAVIOUR POLICY: The motel room is not to be used as a gathering place for partying or the like. The property must not be used for any unlawful purposes. In the event that any guests are identified as being noisy, partying, disruptive or behaving unlawfully, the property reserves the right to immediately request all occupants to vacate the premises. The registered guests will be required to settle their accounts prior to departure, including any expenses resulting from their behaviour.

 

INSPECTIONS: Management reserves the right to inspect the motel room(s) at any time without notice should the managers suspect there has been or is likely to be a breach of these terms and conditions.

 

EVICTION: Managers reserve the right to evict guests staying that are causing or that have caused damage or disruption to the motel or its guests. Your occupancy will be terminated and you will be required to vacate the premises immediately. Management is authorised to do whatever is required to enforce the eviction of any guest and removal of the guest’s property.

 

CANCELLATION POLICY: 24 hours’ notice is required for all bookings. Cancellation must be received no later than 2 pm the day prior to check in. Should the required notice not be given, the first night’s fee will be charged. For bookings of 5 rooms or more, 7 days’ notice for cancellation is required. Anything less than 7 days’ notice will result in the total of the first night’s stay being charged.

 

We reserve the right to offer alternative accommodation or a full refund in the event of the accommodation operator overbooking their property or for any unforeseen circumstances, giving as much notice as reasonably possible.

 

VALUABLES: As our guest, you agree that monies or any other valuables, goods or vehicles that belong to you, that are brought onto the grounds or into the motel rooms or car park remain your responsibility. The motel and its management or staff will not be held responsible for their safekeeping. No responsibility lies on the motel for any property left by a guest at the premises (please check for all your belongings before you leave the property).

 

COMPLAINTS: While we do our best to avoid any possible issues arising, should you have a complaint, we ask that it be brought to the attention of reception/management as soon as the problem has/is occurring. If we are left unaware of your complaint, we will not be able to rectify it. This includes disturbances from other guests or any issues in your room.

 

MISINTERPRETATION: While we do our best to describe our motel online, via email or over the phone, descriptions are made in good faith, and management is not responsible for any inaccuracies or misinterpretations of the motel by online booking sites. The Dirranbandi Motel does not control any third-party websites and is therefore not responsible for any of the content of any linked website or any link contained in a linked website.